You can optionally select Package log files if you need the files compressed to send to Wacom.In the Troubleshooting section, switch the Driver logging button to "On". Enabling driver logging can assist Wacom Support when diagnosing issues. Refer to the topics under Wacom Support in this User Help's Table of Contents for more detailed information on how to diagnose common problems using the Diagnostic data.ĭriver logging is turned off by default.Click the down-arrow next to Diagnostics in the Advanced settings sidebar.In the main content area, click Advanced.Select your device in the Devices sidebar.Running diagnostics provides an overview of the status of your driver, device, touch (if applicable), and pen. After the driver check is complete, you can restart the driver, reset the driver settings, contact Wacom Support, or click Done.Scroll down to Troubleshooting options and click Driver check.Click the Global settings icon in the navigation bar.Topics on this pageĬhecking the driver checks the driver functions and conducts simple troubleshooting, allowing you to restart the driver, reset your device to its default settings, or contact Wacom Support. Try the 32 bit version, see if that makes a difference (I saw a post somewhere suggesting this).In Wacom Center you can check driver functions, view diagnostic data, enable driver logging to assist Wacom Support with troubleshooting, and access the Wacom Support site. I tried the compatibility trick listed above, but it didn't make a difference. My first impression in Autocad is that there is no response to different pressure used. I cannot comment on pressure sensitivity since I'm new to all this and haven't really looked into that.The pen work fine with other programs (I tried MS Paint, Inkscape, and Autocad SketchBook).MyPaint does react to the tablet's key buttons (e.g.I can use my mouse: if I try to use the pen and then try the mouse, the mouse doesn't work anymore unless I click somewhere else (another window) first.The next day I started the program again but it didn't recognize the pen anymore. I just assumed they were due to me being unfamiliar with the program. There were some issues, but I don't remember the details. I could use the pen again and played around with it for a few hours. When I restarted, the pen was not recognized anymore. I could use the pen but then MyPaint crashed. The weird thing is when I first installed MyPaint, I could use my tablet. I have a similar issue with my XP-Pen Deco03. Thanks for your clear instructions, and for putting on the thinking cap! Lastly, I've installed WinTab64, and have tried running this with WinTab both running and not running. Also, I've toggled Win Ink on and off, and tried all configurations of that. Right now, I'm running MyPaint 2.0 using Win7 compatibility mode. Maybe it doesn't have a specific library for the Wacom drivers? I dunno. It's also possible that Python itself could be the problem. Cos I notice that MyPaint is a Python app. I have Python 2.7.17 installed in my machine (I've got an app that won't run on Python 3+.) This MIGHT have something to do with it. So there's absolutely no sign of pressure sensitivity. When I go to settings, the only device showing is my bluetooth mouse. When I look at the "Debug" setting under the "Help" tag, and "Test input device", it shows that there is no stylus, no pressure sensitivity, no tilt. I have the same problem with my Wacom MobileStudio Pro 13. If this works in any way for you please mention it but don't close this issue so the developers can review if there's any way they can solve this on their end. If any of these processes are missing, go to the Services tab again and restart the WTabletServicePro service by right clicking and selecting "stop" > refresh > "start" (need to wait some seconds before every task is shutdown) Tablet User Module for Professional Driver Make sure you change this setting before running MyPaint and review that your wacom drivers are working, to ensure this just open the Task Manager > Go to Services > And search for WTabletServicePro > Review if it's running or stopped > If it's running go check the Processes tab > Find the following: This is done by right clicking on the executable file > properties > Compatibility tab > "Run this program in compatibility mode for". If you can, please test changing the compatibility setting for MyPaint's executable file from Windows 10 to Windows 7. Although I'm not 100% positive, this seems to be a problem with both Windows 10 and Wacom most recent drivers due to similar experiences with other FOSS apps.
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